Don’t Freeze Making Cold Calls
August 15, 2025
Improve your Cold Calls
Cold calling is a widely used method of prospecting for new customers. Any business owner with a telephone knows that two or three times a day someone they have never met will contact their company with some kind of proposal like seeking an opportunity to quote against an ex...
Developing Your Team Members’ Basic Skills
July 31, 2025
Employers that provide their team with training are making a commitment to better customer service and to being more competitive in the marketplace as well as encouraging a reduced team turnover rate. Few businesses are incapable of providing some sort of in-house training t...
Don’t Let Others Waste Your Time
July 1, 2025
Most business owners find there’s never enough time in the day. Your time is valuable and the demands of your business usually dictate how you spend it. The last thing you can afford is to have your time wasted by others.Time-wasters are people who take up your time in suc...
Get Your Business Ready For Sale
June 15, 2025
Selling a business can be a complex and time consuming process. When the time comes to sell your business there’s a lot you can do that will increase its perceived value to prospective purchasers. You will also be much better prepared to discuss the sale with prospec...
Getting your business sale ready
June 1, 2025
Getting Your Business Ready For SaleSelling a business can be a complex and time consuming process. When the time comes to sell your business there’s a lot you can do that will increase its perceived value to prospective purchasers. You will also be much better prepared to...
Putting your business on the right track
May 15, 2025
Keeping Your Business On the Right TrackA business plan is a roadmap that sets out your route for the development of your business. It doesn’t tell you just about the current state of the business, its strengths and its weaknesses, it will also show up the opportunities an...
Discounting Is Dangerous
April 17, 2025
Offering a discount in the heat of negotiations may seem like a good idea at the time but thoughtless discounting is an easy way to lose money fast.Before you succumb to the temptation to win new business by offering a discount take a moment to consider these ten problems as...
Cash Management Creates Choices
April 1, 2025
Managing cash is one of the most important tasks for any business owner and even if it’s not as glamorous as sales and marketing it is the job that makes sure the bills keep getting paid on time. The cash position of a business at any time is easy to determine i...
Measuring Customer Service
March 14, 2025
The focus of every business today, from corner shops to IT multinationals, is on providing customer service. The driving theory says that keeping customers happy is the key to customer retention; and customer retention is the key to profitability.And these days if a business...
Strategies to Reduce Costs
March 1, 2025
The business depends on its cash flow to pay its bills. Cash flow can fluctuate greatly in smaller enterprises and there are often times when payments have to be made selectively. This is a strategy to serve as a general guide for paying bills at any time; it is especially u...
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